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Everything you need to know about shopping with ᗰOᗪÉYᗩ. Can't find what you're looking for? Get in touch.
Browse our collection, select your size and color, add items to your cart, and proceed to checkout. You can pay with Cash on Delivery when your order arrives.
You can modify or cancel your order within 2 hours of placing it by contacting us at support@modeya.page. Once your order has been shipped, changes can no longer be made.
We currently accept Cash on Delivery (COD). You pay for your order when it's delivered to your address. This ensures you can inspect your items before payment.
When you place an order, our delivery partner will contact you to arrange delivery. You pay in cash when the package arrives at your door. Please ensure you have the exact amount ready for a smooth delivery experience.
Domestic orders (Morocco) typically arrive within 1-2 days. International orders vary by destination — please see our shipping page for detailed estimates.
Yes! We offer free shipping on domestic orders over 19 MAD. International shipping costs are calculated at checkout based on destination and weight.
Yes, we ship to most countries worldwide. Delivery times and costs vary by region. Please note that international orders may be subject to customs duties.
Once your order ships, you'll receive an email with a tracking number. You can also track your order from your account dashboard or our order tracking page.
We accept returns within 14 days of delivery. Items must be in original, unworn condition with all tags attached. See our returns page for full details.
Email us at support@modeya.page with your order number and reason for return. We'll send you a return authorization and instructions.
Refunds are processed within 5–7 business days after we receive and inspect your return. It may take an additional 3–5 days for the refund to appear on your statement.
Yes! Contact us and we'll arrange an exchange subject to availability. Exchanges follow the same 14-day window as returns.
Check our detailed size guide with measurements for all our product categories. If you're between sizes, we generally recommend sizing up for a more relaxed, comfortable fit.
We use premium fabrics including Medina silk, chiffon, crepe, jersey, and high-quality cotton blends. Material details are listed on each product page.
Care instructions are included with every order and listed on the product page. Most items are hand-wash recommended or dry-clean only to preserve fabric quality.