1. Introduction
MODEYA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When you create an account, place an order, or contact us, we may collect:
- Name and email address
- Shipping and billing address
- Phone number
- Payment method preference (Cash on Delivery)
- Order history and preferences
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Improve our website and shopping experience
- Prevent fraud and ensure security
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Shipping partners: To deliver your orders and collect payment
- Service providers: Who help us operate our business (e.g., email services, analytics)
- Legal authorities: When required by law or to protect our rights
5. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
Essential cookies are necessary for the website to function and cannot be disabled. These include session cookies for your shopping cart and authentication.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict processing of your data
- Data portability
- Withdraw consent for marketing communications
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at hello@modeya.com.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records are kept for accounting and legal compliance purposes.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@modeya.com
- Address: Casablanca, Morocco